Store Department Leader & Sales Coach

Recreational Equipment, Inc.; Colorado Springs (CO); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Paid time off

Job summary

REI Co-op in United States is seeking a Store Department Manager (SDM) to coach and motivate store sales teams and lead a retail staff to achieve business and service goals. You will be an energetic, visible manager who recognizes and rewards top performers to deepen engagement.

You will guide training and performance management, supervise standards and visual direction, and drive sales across channels while developing diverse talent and fostering a customer-centric culture.

Qualifications

• 3+ years of successful retail management experience.
• Enjoys communicating and building relationships both inside and outside the organization.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

Responsibilities

• Plan, identify, communicate, and delegate responsibilities to the team.
• Train, coach, recognize, and manage performance.
• Direct execution of core standards and visual direction.
• Drive sales through all channels by maximizing selling behaviors.
• Make business adaptations to increase sales and service.
• Communicate key company strategies and changes to teams as needed.
• Recruit and develop diverse talent from within and outside the organization.
• Inspire a customer-centric culture by recognizing and rewarding team.
• Develop top performers and provide coaching and feedback.
• Build teams through effective development, involvement, and communication.

Skills

Retail management

Communication

Feedback openness

Problem solving

Decision making

Goal setting

Time management

Team leadership

Job description

REI Co-op in United States is seeking a Store Department Manager (SDM) to coach and motivate store sales teams and lead a retail staff to achieve business and service goals. You will be an energetic, visible manager who recognizes and rewards top performers to deepen engagement.

You will guide training and performance management, supervise standards and visual direction, and drive sales across channels while developing diverse talent and fostering a customer-centric culture.