Store Department Lead: Ops, Training & Service

H-E-B; Odessa (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

H-E-B is seeking a Store Department Lead to manage a busy department, balancing customer service with team supervision. You will schedule, train Partners, and uphold food safety standards while ensuring product availability and high presentation across Bakery, Produce, Deli, and prepared foods areas.

The role emphasizes leadership, inventory control, and cross-functional collaboration with store teams to meet sales goals and maintain excellent customer experiences.

Qualifications

• Must be 18+ years old.
• Excellent customer service and communication skills.
• Ability to supervise and train Partners.
• Experience with inventory control and production planning.
• Knowledge of safety and sanitation procedures.
• Ability to read and interpret documents.

Responsibilities

• Lead department operations and scheduling.
• Provide superior customer service and coaching.
• Oversee food safety and sanitation in the department.
• Train and develop Partners; manage production plans.
• Assist Bakery/Produce/Deli areas as assigned.

Skills

Leadership

Customer service

Training Partners

Inventory control

Communication

Operations

Education

Associate's degree or equivalent

Job description

H-E-B is seeking a Store Department Lead to manage a busy department, balancing customer service with team supervision. You will schedule, train Partners, and uphold food safety standards while ensuring product availability and high presentation across Bakery, Produce, Deli, and prepared foods areas.

The role emphasizes leadership, inventory control, and cross-functional collaboration with store teams to meet sales goals and maintain excellent customer experiences.