Seafood Department Lead - Elevate Service & Quality

H-E-B; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

H-E-B in Austin, TX is seeking a Store Department Lead to oversee a bustling department, ensuring shelves are stocked and customer service is exceptional. You will supervise, schedule, and train Partners while supporting the Department Manager.

You’ll handle inventory tasks, assist with pricing and merchandising, and provide product knowledge to customers. The role requires leadership, problem solving, and a strong commitment to food safety and store standards.

Qualifications

• Experience supervising department staff and driving results.
• Strong customer service mindset with ability to coach others.
• Ability to schedule and manage shift coverage.
• Excellent communication and conflict-resolution skills.

Responsibilities

• Lead department operations and training; may back up Department Manager on off shifts.
• Assist with inventory control, merchandising, pricing, and product knowledge.
• Provide superior customer service and coach Partners to meet sales goals.
• Ensure adherence to food safety, sanitation, and store procedures.

Skills

Customer service

Supervisory/Leadership

Scheduling

Communication

Problem solving

Education

High school diploma or GED

Associate's degree or equivalent

Job description

H-E-B in Austin, TX is seeking a Store Department Lead to oversee a bustling department, ensuring shelves are stocked and customer service is exceptional. You will supervise, schedule, and train Partners while supporting the Department Manager.

You’ll handle inventory tasks, assist with pricing and merchandising, and provide product knowledge to customers. The role requires leadership, problem solving, and a strong commitment to food safety and store standards.