Department Manager: Lead Store Performance & Growth

H&M; South Burlington (VT); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Staff discount

401K

Commuter Benefits

Job summary

H&M in South Burlington, VT is seeking a Department Manager to lead and develop the store team, drive sales and optimize profits while ensuring a polished visual and customer experience. You will manage budgeting, recruitment, onboarding, and performance reviews, coordinating with Visual Merchandisers and store leadership to uphold standards.

The role emphasizes collaboration, people development, and a proactive approach to identification of opportunities, with responsibilities spanning daily

Qualifications

• Strong leadership and people-management skills with the ability to coach and develop a team.
• Analytical mindset with the ability to set and track sales, budgets and KPIs.
• Excellent communication and customer service orientation with a store-wide focus.

Responsibilities

• Lead and motivate the department team to deliver exceptional customer experiences.
• Set and analyze sales and budget goals; identify opportunities to improve results.
• Oversee operations, visuals, inventory, and compliance with company standards.
• Recruit, onboard, evaluate performance, and schedule staff; conduct regular meetings.
• Ensure in-store processes, fitting rooms, POS, and security procedures run smoothly.

Skills

Leadership

Team management

Budgeting & planning

Customer service

Job description

H&M in South Burlington, VT is seeking a Department Manager to lead and develop the store team, drive sales and optimize profits while ensuring a polished visual and customer experience. You will manage budgeting, recruitment, onboarding, and performance reviews, coordinating with Visual Merchandisers and store leadership to uphold standards.

The role emphasizes collaboration, people development, and a proactive approach to identification of opportunities, with responsibilities spanning daily