Store Department Lead: Elevate Customer Experience & Sales

H&M; Lawrenceville (GA); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Staff discount

Health coverage

401K

Job summary

H&M is seeking a Department Supervisor in Georgia to drive the sales and profit goals by delivering the best customer experience in-store. You will lead a team, ensure visual standards, and promote our loyalty programs while maintaining daily operations and compliance with policies.

The role emphasizes leadership, communication, and data-driven decision making, with a focus on omni-channel initiatives and a strong customer focus. Join a values-driven, diverse workplace with extensive benefits.

Qualifications

• Emerging leader who takes responsibility.
• Ambitious, an effective communicator, and collaborative.
• Analytical and comfortable with numbers and metrics.

Responsibilities

• Support omni customer experience through visual and commercial standards.
• Lead and develop store team with regular feedback.
• Ensure proper front-of-house routines and transactions.
• Maintain clean, well-stocked sales floor and back-of-house.
• Open and close store daily and follow safety policies.

Skills

Leadership

Communication

Analytical thinking

Customer service

Job description

H&M is seeking a Department Supervisor in Georgia to drive the sales and profit goals by delivering the best customer experience in-store. You will lead a team, ensure visual standards, and promote our loyalty programs while maintaining daily operations and compliance with policies.

The role emphasizes leadership, communication, and data-driven decision making, with a focus on omni-channel initiatives and a strong customer focus. Join a values-driven, diverse workplace with extensive benefits.