Department Manager: Lead Team, Elevate Customer Experience

H&M; Stonecrest (GA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Staff discount

Health benefits

401K

Paid time off

Job summary

H&M in Georgia is seeking a Department Manager to lead and develop the store team, deliver an exceptional omni-channel customer experience, and uphold visual and commercial standards in line with global guidelines.

You will recruit, onboard and evaluate performance, manage scheduling, drive sales and profits, and collaborate with the Visual Merchandising team. This role opens and closes the store daily and ensures compliance with procedures and safety standards.

Qualifications

• Proven leadership experience in retail or customer-focused environment.
• Ability to analyze sales and budgets and drive results.
• Strong communication and team development skills.

Responsibilities

• Oversee omni customer experience and store presentation.
• Lead recruitment, onboarding, and performance evaluations.
• Manage store operations, stock levels, and merchandising.
• Promote Hello Member loyalty app and sustainability initiatives.
• Open and close the store; ensure procedures and safety standards.

Skills

Leadership

Communication

Analytical

Job description

H&M in Georgia is seeking a Department Manager to lead and develop the store team, deliver an exceptional omni-channel customer experience, and uphold visual and commercial standards in line with global guidelines.

You will recruit, onboard and evaluate performance, manage scheduling, drive sales and profits, and collaborate with the Visual Merchandising team. This role opens and closes the store daily and ensures compliance with procedures and safety standards.