Store Department Lead

Tharp Consulting; Wahpeton (ND); On-site; USD 37,000 - 48,000; Full time

Job summary

Tharp Consulting in Wahpeton, ND is seeking a retail supervisor to lead daily department operations and ensure staff are trained, fully staffed, and meet company standards. You will manage inventory, validate shipments, supervise stocking, production, and quality control, and maintain product knowledge and promotions.

This role also involves scheduling, labor, and payroll while supporting staffing, training, and performance management.

Qualifications

• High school diploma or equivalent.
• 0-2 years retail experience preferred.
• Strong communication, organization, leadership and problem-solving skills.
• Knowledge of retail systems, suggestive selling and MS Office.
• Bilingual Spanish is highly desirable.

Responsibilities

• Lead daily department operations and ensure staff are trained, fully staffed, and meet company standards.
• Manage inventory including ordering, markdown procedures, and product freshness, while minimizing loss.
• Validate received shipments for quality, quantity, and condition; ensure proper storage.
• Supervise team tasks such as stocking, production, and quality control, including handling spoiled/damaged products.
• Maintain product knowledge and awareness of sales promotions, ad items, and store features.
• Implement and communicate weekly plans, manage scheduling, labor, and payroll in support of department goals.
• Support staffing, training, performance management, and career development of associates.
• Participate in meetings and ensure a clean, organized, and well-stocked department following safety and food safety guidelines.
• Perform cycle counts, monitor date checking, and maintain safety standards.
• Assist with additional tasks as needed to enhance customer experience and department performance.

Skills

Communication

Organization

Leadership

Problem-solving

Suggestive selling

Education

High school diploma or equivalent

Tools

MS Office

Retail systems

Job description

Role Overview:

Lead daily department operations in a retail store, ensuring staff are trained, fully staffed, and meet company standards and goals.

• Manage inventory, including ordering, markdown procedures, and product freshness, while minimizing loss.
• Validate received shipments for quality, quantity, and condition; ensure proper storage.
• Supervise team tasks such as stocking, production, and quality control, including handling spoiled/damaged products.
• Maintain product knowledge and awareness of sales promotions, ad items, and store features.
• Implement and communicate weekly plans, manage scheduling, labor, and payroll in support of department goals.
• Support staffing, training, performance management, and career development of associates.
• Participate in meetings and ensure a clean, organized, and well-stocked department following safety and food safety guidelines.
• Perform cycle counts, monitor date checking, and maintain safety standards.
• Assist with additional tasks as needed to enhance customer experience and department performance.

Qualifications & Skills:

High school diploma or equivalent; 0-2 years retail experience preferred. Strong communication, organization, leadership, and problem-solving skills. Knowledge of retail systems, suggestive selling, and proficiency in MS Office required. Bilingual skills in Spanish are highly desirable.

Physical Requirements:

Ability to lift up to 50 pounds, stand and walk for extended periods, and work in varied environments. Reasonable accommodations available for disabilities.