Store CSR Lead: Lead By Example & Delight Customers

Good Oil Company; Westfield (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Paid weekly

Flexible scheduling

PTO and Paid Holiday

Health, Dental, Vision

Employee discounts

Fuel discount

Job summary

Good Oil Company is seeking a CSR Lead to guide daily operations and deliver friendly, dependable service in our Westfield, IN store. You will lead by example, support teammates, and help keep the store running smoothly during busy shifts.

The role requires dependable, positive leadership with strong communication and a commitment to customer satisfaction, quality standards, and community value.

Qualifications

• Positive attitude and strong work ethic.
• Dependability and willingness to take ownership.
• Strong communication and people skills.
• Ability to motivate and support a team.
• Good judgment and calm handling of challenges.
• Attention to detail and pride in store presentation.

Responsibilities

• Lead by example and provide outstanding customer service.
• Support and encourage team members throughout the shift.
• Help keep daily store operations running efficiently.
• Assist with opening and closing responsibilities.
• Operate the register and assist customers with purchases.
• Prepare food and maintain food safety and quality standards.
• Keep store areas and property clean and organized.
• Restock merchandise and maintain an inviting store environment.
• Address customer concerns professionally and positively.
• Communicate important information between team and management.

Skills

Customer service excellence

Leadership

Team motivation

Communication skills

Problem solving

Attention to detail

Job description

Good Oil Company is seeking a CSR Lead to guide daily operations and deliver friendly, dependable service in our Westfield, IN store. You will lead by example, support teammates, and help keep the store running smoothly during busy shifts.

The role requires dependable, positive leadership with strong communication and a commitment to customer satisfaction, quality standards, and community value.