CSR Store Lead: Inspire Teams, Delight Guests

Good Oil Company; Culver (IN); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Paid weekly

Flexible scheduling

PTO and Paid Holiday

Health, Dental, Vision, Life insurance

Job summary

Good Oil Company in Indiana is seeking a CSR Lead to elevate the in-store experience and lead a team with integrity and teamwork. You will model excellent service, support fellow staff, and ensure daily operations run smoothly while maintaining high standards of cleanliness and food safety.

The role emphasizes proactive problem solving, effective communication, and the ability to motivate and guide a team through busy shifts.

Qualifications

• Previous customer service or leadership experience is preferred, but not required.
• Strong communication and people skills are essential.
• Good judgment and the ability to handle challenges calmly.

Responsibilities

• Lead by example and provide outstanding customer service.
• Support and encourage team members throughout the shift.
• Help keep daily store operations running efficiently.
• Assist with opening and closing responsibilities.
• Operate the register and assist customers with purchases.
• Prepare food and maintain food safety and quality standards.
• Keep the store, food areas, and property clean and organized.
• Restock merchandise and maintain an inviting environment.
• Address customer concerns professionally and positively.
• Communicate information between team members and management.
• Ensure company standards, policies, and procedures are followed.
• Step in to provide additional support when needed.

Skills

Leadership

Customer service

Communication

Dependability

Motivation

Tools

POS system

Job description

Good Oil Company in Indiana is seeking a CSR Lead to elevate the in-store experience and lead a team with integrity and teamwork. You will model excellent service, support fellow staff, and ensure daily operations run smoothly while maintaining high standards of cleanliness and food safety.

The role emphasizes proactive problem solving, effective communication, and the ability to motivate and guide a team through busy shifts.