Store CSR Lead — Lead with Flexible Hours, PTO & Growth

Good Oil Company; Rensselaer (IN); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Paid weekly

Flexible scheduling

PTO and holidays

Health, dental, vision benefits

Employee discounts

Fuel discount

Job summary

Good Oil Company is seeking a CSR Lead to join our store team in Indiana. You will lead by example, delivering outstanding customer service, and support fellow team members to keep daily operations smooth and the store inviting.

The role involves opening/closing tasks, register duties, food safety, and maintaining a clean environment while addressing customer concerns with professionalism. The CSR Lead is expected to motivate and guide staff, communicate effectively with management, and uphold

Qualifications

• Experience in customer service is preferred
• Leadership experience is a plus but not required

Responsibilities

• Lead by example and provide outstanding customer service
• Support and encourage team members throughout the shift
• Keep daily store operations running efficiently
• Assist with opening and closing responsibilities
• Operate the register and assist customers with purchases
• Prepare food and maintain food safety and quality standards
• Keep the store, food areas, and property clean and organized
• Restock merchandise and maintain an inviting store environment
• Address customer concerns professionally and positively
• Communicate important information between team members and management
• Ensure company standards, policies, and procedures are followed
• Step in and take initiative when the team needs additional support

Skills

Customer service

Leadership

Job description

Good Oil Company is seeking a CSR Lead to join our store team in Indiana. You will lead by example, delivering outstanding customer service, and support fellow team members to keep daily operations smooth and the store inviting.

The role involves opening/closing tasks, register duties, food safety, and maintaining a clean environment while addressing customer concerns with professionalism. The CSR Lead is expected to motivate and guide staff, communicate effectively with management, and uphold