Store CSR Lead: Lead by Example, Flexible Schedule

Good Oil Company; Frankfort (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Weekly pay

Flexible scheduling

PTO & Paid Holiday

Insurance options

Employee discounts

Fuel discount

Job summary

Good Oil Company is looking for a CSR Lead to elevate store operations and enhance the customer experience. You will lead by example, support teammates, and ensure daily tasks run smoothly while delivering friendly, dependable service.

You’ll help solve customer concerns, keep the store clean, and maintain inviting conditions across shifts. The role requires dependable leadership, strong communication, and the ability to motivate a team.

Qualifications

• A positive attitude and strong work ethic.
• Dependability and a willingness to take ownership.
• Strong communication and people skills.
• The ability to motivate and support a team.
• Good judgment and the ability to handle challenges calmly.
• Attention to detail and pride in maintaining a great store.
• Previous customer service or leadership experience is preferred, but not required.

Responsibilities

• Lead by example and provide outstanding customer service.
• Support and encourage team members throughout the shift.
• Help keep daily store operations running efficiently.
• Assist with opening and closing responsibilities.
• Operate the register and assist customers with purchases and questions.
• Prepare food and maintain food safety and quality standards.
• Keep the store, food areas, and property clean and well organized.
• Restock merchandise and maintain an inviting store environment.
• Help address customer concerns in a professional and positive manner.
• Communicate important information between team members and management.
• Help ensure company standards, policies, and procedures are followed.
• Step in and take initiative when the team needs additional support.

Skills

Positive attitude

Dependability

Leadership

Communication skills

People skills

Motivation

Judgment

Attention to detail

Job description

Good Oil Company is looking for a CSR Lead to elevate store operations and enhance the customer experience. You will lead by example, support teammates, and ensure daily tasks run smoothly while delivering friendly, dependable service.

You’ll help solve customer concerns, keep the store clean, and maintain inviting conditions across shifts. The role requires dependable leadership, strong communication, and the ability to motivate a team.