Store CSR Lead | Lead by Example & Delight Customers

Good Oil Company; Rochester (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Paid weekly

Flexible scheduling

PTO and Paid Holidays

Health insurance

Dental insurance

Vision insurance

Life insurance

Ancillary insurance options

Employee discounts and rewards

Fuel discount

Job summary

Good Oil Company is seeking a CSR Lead to set the standard for store operations and customer experience in our Rochester, Indiana location. You will lead by example, support teammates, and ensure smooth shifts while delivering friendly, dependable service to every customer.

The role involves opening/closing duties, register operations, food safety, cleanliness, and maintaining an inviting store. Prior leadership or customer service experience is preferred; competitive pay and benefits are

Qualifications

• Previous customer service or leadership experience is preferred, but not required.

Responsibilities

• Lead by example and provide outstanding customer service.
• Support and encourage team members throughout the shift.
• Help keep daily store operations running efficiently.
• Assist with opening and closing responsibilities.
• Operate the register and assist customers with purchases and questions.
• Prepare food and maintain food safety and quality standards.
• Keep the store, food areas, and property clean and well organized.
• Restock merchandise and maintain an inviting store environment.
• Address customer concerns professionally and positively.

Skills

Leadership

Customer service

Team motivation

Communication

Job description

Good Oil Company is seeking a CSR Lead to set the standard for store operations and customer experience in our Rochester, Indiana location. You will lead by example, support teammates, and ensure smooth shifts while delivering friendly, dependable service to every customer.

The role involves opening/closing duties, register operations, food safety, cleanliness, and maintaining an inviting store. Prior leadership or customer service experience is preferred; competitive pay and benefits are