CSR Store Lead: Lead by Example & Elevate Service

Good Oil Company; Warsaw (IN); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Paid weekly

Flexible scheduling

PTO

Paid holidays

Health insurance

Dental insurance

Vision insurance

Life insurance

Employee discounts

Fuel discount

Job summary

Good Oil Company is seeking a CSR Lead to guide daily store operations while delivering outstanding customer service. You will lead by example, support your team during shifts, and ensure a clean, inviting store environment with a focus on food safety and quality standards.

The role emphasizes dependability, positive leadership, and clear communication to address customer concerns and maintain high standards.

Qualifications

• Previous customer service or leadership experience is preferred, but not required.
• Positive attitude and strong work ethic.
• Able to communicate clearly with customers and team members.

Responsibilities

• Lead by example and provide outstanding customer service.
• Support and encourage team members throughout the shift.
• Help keep daily store operations running efficiently.
• Assist with opening and closing responsibilities.
• Operate the register and assist customers with purchases and questions.
• Prepare food and maintain food safety and quality standards.

Skills

Customer service

Leadership

Team motivation

Communication

Attention to detail

Problem solving

Store operations

Job description

Good Oil Company is seeking a CSR Lead to guide daily store operations while delivering outstanding customer service. You will lead by example, support your team during shifts, and ensure a clean, inviting store environment with a focus on food safety and quality standards.

The role emphasizes dependability, positive leadership, and clear communication to address customer concerns and maintain high standards.