Store CSR Lead: Lead by Example, Deliver Great Service

Good Oil Company; North Judson (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Paid weekly

Flexible scheduling

PTO and Paid Holiday

Health, Dental, Vision, Life and anc.

Employee discounts

Fuel discount of $0.20/gallon

Job summary

Good Oil Company is seeking a CSR Lead to guide daily store operations, deliver outstanding customer service, and support a collaborative team environment. You will model dependable work habits, help train teammates, and ensure policies are followed while maintaining a clean, inviting store.

The role emphasizes leadership, effective communication, and a proactive approach to resolving customer concerns during busy shifts. Competitive benefits and scheduling flexibility are offered.

Qualifications

• Must have a positive attitude and strong work ethic.
• Dependability and ownership.
• Strong communication and people skills.
• Ability to motivate and support a team.
• Good judgment and calm handling of challenges.
• Attention to detail and pride in maintaining a great store.

Responsibilities

• Lead by example and provide outstanding customer service.
• Support and encourage team members throughout the shift.
• Open/close responsibilities and daily store operations.
• Operate the register and assist customers with purchases and questions.
• Prepare food and maintain food safety and quality standards.
• Keep store and surrounding areas clean and organized.

Skills

Customer service

Leadership

Team motivation

Communication

Attention to detail

Job description

Good Oil Company is seeking a CSR Lead to guide daily store operations, deliver outstanding customer service, and support a collaborative team environment. You will model dependable work habits, help train teammates, and ensure policies are followed while maintaining a clean, inviting store.

The role emphasizes leadership, effective communication, and a proactive approach to resolving customer concerns during busy shifts. Competitive benefits and scheduling flexibility are offered.