Store Concept & Design Strategy Operations Manager

Abercrombie & Fitch Co.; Columbus (OH); On-site; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a dynamic leader to drive store design and planning processes. This role involves managing multi-branded projects, fostering collaboration, and ensuring exceptional physical store experiences. You will oversee budgets, timelines, and coordinate with architects and consultants while developing innovative store concepts and prototypes. Join a forward-thinking company that values creativity and collaboration, offering competitive benefits and opportunities for career growth. If you thrive in a fast-paced environment and possess strong problem-solving skills, this position is perfect for you.

Benefits

401(k)

Health Insurance

Paid Time Off

Flexible Work Arrangements

Wellness Programs

Merchandise Discounts

Career Growth Opportunities

Qualifications

• 7+ years in store design, planning, project management, or related fields.
• Strong organizational, leadership, and problem-solving abilities.

Responsibilities

• Lead and refine store concept & design processes for innovative experiences.
• Manage project timelines, deliverables, and facilitate cross-functional collaboration.

Skills

Store Design

Project Management

Visual Merchandising

Creative Thinking

Communication Skills

Problem Solving

Education

BA/BS or related experience

Tools

PowerPoint

Excel

AutoCAD

Adobe Creative Suite

3D Modeling

Project Management Platforms

Job description

Store Concept & Design Strategy Operations Manager

Join to apply for the Store Concept & Design Strategy Operations Manager role at Abercrombie & Fitch Co.

Job Description

The Store Concept & Design Strategy Operations Manager is a dynamic leader responsible for driving and refining store design and planning processes to create exceptional physical store experiences aligned with brand strategies. This role involves managing multi-branded projects, fostering cross-functional collaboration, optimizing workflows, and ensuring flawless execution while overseeing budgets, timelines, architects, and consultants. The individual must build strong relationships and maintain high connectivity with various cross-functional partners across brands and the company. They should be versatile problem-solvers, transitioning seamlessly between strategy, operations, and creative solutions, with deep knowledge of functions touching the store ecosystem, including operations, marketing, visual merchandising, product, real estate, and more. Additionally, they support store concept and design development, including new store openings and prototype evolution.

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel retailer of apparel and accessories for kids through millennials, with brands like Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks. The company operates over 750 stores worldwide and e-commerce sites such as abercrombie.com, abercrombiekids.com, and hollisterco.com. We prioritize purpose-driven leadership, equitable compensation, benefits, and community engagement through various programs and initiatives.

What Will You Be Doing?

• Lead and refine store concept & design processes to deliver innovative store experiences
• Drive team strategy for store concept and design, including new initiatives and prototype evolution
• Manage project timelines, deliverables, and milestones for store concepts
• Serve as the primary contact for project tracking and stakeholder communication
• Coordinate project intake, prioritization, and resource allocation
• Facilitate cross-functional collaboration across internal teams and external vendors
• Identify and resolve potential roadblocks to ensure timely delivery
• Develop workflows and tools to streamline project management
• Maintain project dashboards, trackers, and reporting systems
• Standardize best practices for project management and operations
• Manage architect selection, onboarding, and performance evaluation in partnership with the Design Director
• Oversee budgeting and contracting for architectural and consulting services

What Do You Need To Bring?

• BA/BS or related experience; 7+ years in store design, planning, project management, visual merchandising, or related fields
• Creative thinking and innovation skills
• Proficiency in PowerPoint and Excel; familiarity with AutoCAD, Adobe Creative Suite, 3D Modeling, and project management platforms is a plus
• Exceptional communication, collaboration, and relationship-building skills
• Strong organizational, leadership, and problem-solving abilities
• Knowledge of functions touching the store ecosystem, including operations, marketing, visual merchandising, real estate, and construction

Additional Information

Location: Global Home Office, Columbus, Ohio

Benefits & Perks

Competitive benefits including bonus, 401(k), health insurance, paid time off, flexible work arrangements, wellness programs, merchandise discounts, career growth opportunities, and more.