Store Coach & Talent Leader — Elevate Guest Experience

Rally House; Buffalo (NY); On-site; USD 28,000 - 41,000; Full time

Job summary

Rally House in Buffalo, NY seeks an Assistant Coach to support store performance and develop the team. This role partners with the Head Coach to uphold standards, train staff, and maintain a guest-focused environment.

The ideal candidate brings retail experience, leadership and a drive for results, and is comfortable adapting to changing priorities while delivering exceptional service during busy hours.

Qualifications

• 3+ years of experience in retail.
• 1+ year in a supervisory or team lead role.
• Associates or Bachelor’s degree preferred.

Responsibilities

• Partner with Head Coach to attract, hire, and onboard talent.
• Lead ongoing training and development plans for team members.
• Coach performance, document feedback, and support corrective actions.
• Drive store results through merchandising, service, and operations.

Skills

Leadership

Coaching

Communication

Problem-solving

Education

Associates or Bachelor's degree preferred

Job description

Rally House in Buffalo, NY seeks an Assistant Coach to support store performance and develop the team. This role partners with the Head Coach to uphold standards, train staff, and maintain a guest-focused environment.

The ideal candidate brings retail experience, leadership and a drive for results, and is comfortable adapting to changing priorities while delivering exceptional service during busy hours.