Store Head Coach: Lead a High-Impact Retail Team

Rally House; Buffalo (NY); On-site; USD 61,000 - 89,000; Full time

Job summary

Rally House in Buffalo, NY seeks a Head Coach/Store Manager to lead store performance, culture, and customer experience. You will develop a strong team, ensure operational standards, drive sales, and maintain profitability while delivering memorable fan experiences.

The role requires 5+ years in retail with at least 2 years in leadership; associates or bachelor’s degree preferred. Availability includes days, nights, weekends and holidays to support local sports events.

Qualifications

• 5+ years of experience in retail.
• 2+ years of store management and leadership experience.
• Associates or Bachelor’s degree preferred.

Responsibilities

• Staffing: recruiting, scheduling, leading others.
• Customer service: ensures customer remains the top priority.
• Delivery results: sales forecasting, inventory control, payroll management.
• Merchandising: Meets Rally House visual standards; floor moves and merchandising; organizing, game-planning and execution.

Skills

Results driven

Customer centric

Team leadership

Problem solving

Decision making

Communication

Education

Bachelor's degree preferred

Job description

Rally House in Buffalo, NY seeks a Head Coach/Store Manager to lead store performance, culture, and customer experience. You will develop a strong team, ensure operational standards, drive sales, and maintain profitability while delivering memorable fan experiences.

The role requires 5+ years in retail with at least 2 years in leadership; associates or bachelor’s degree preferred. Availability includes days, nights, weekends and holidays to support local sports events.