Store Coach: Lead Training & Fan Experience

Rally House; Oklahoma City (OK); On-site; USD 22,000 - 34,000; Full time

Job summary

Rally House in Oklahoma City is seeking an Assistant Coach to support the Store Manager in delivering exceptional experiences for fans. You will help lead the team, coach performance, and ensure operations, merchandising, and service standards are consistently met.

This role emphasizes ownership of day-to-day results, staff development, and guest satisfaction. Ideal candidates have 3+ years in retail with at least 1 year in a supervisory or team lead role, and availability to work 40 hours

Qualifications

• 3+ years of retail experience.
• 1+ year in a supervisory or team lead role.
• Availability to work 40 hours per week with open availability including daytime, nights, weekends, holidays, and events.

Responsibilities

• Partner with Head Coach to attract, hire, and onboard talent.
• Lead ongoing training and development plans for team members.
• Coach performance and provide corrective actions.
• Lead merchandising and visual directives.
• Ensure store operations and customer experience standards.

Skills

Coaching

Leadership

Communication

Customer Service

Team Development

Education

Associate or Bachelor’s degree preferred

Job description

Rally House in Oklahoma City is seeking an Assistant Coach to support the Store Manager in delivering exceptional experiences for fans. You will help lead the team, coach performance, and ensure operations, merchandising, and service standards are consistently met.

This role emphasizes ownership of day-to-day results, staff development, and guest satisfaction. Ideal candidates have 3+ years in retail with at least 1 year in a supervisory or team lead role, and availability to work 40 hours