Assistant Coach: Lead Store Performance & Fan Experience

Rally House; Norman (OK); On-site; USD 23,000 - 33,000; Full time

Job summary

Rally House in Norman, OK, seeks an Assistant Coach (Assistant Store Manager) to drive store performance, train teams, and uphold guest-focused standards. You will own day-to-day operations, coach staff, and ensure safety, cash handling, and policy adherence across shifts.

The role emphasizes coaching, merchandising, and service excellence, with 40 hours weekly and flexibility for daytime, nights, weekends, and local sports events. Join a team that values energy, passion, and hometown pride.

Qualifications

• 3+ years of experience in retail.
• 1+ year in a supervisory or team lead role.
• Associates or Bachelor’s degree preferred.
• Availability to work 40 hours per week with open availability including daytime, nights, weekends, holidays, and featured local sports events.

Responsibilities

• Partner with the Head Coach to attract, hire, and onboard talent.
• Lead ongoing training and development plans for team members.
• Coach performance, document feedback, and support corrective actions.
• Build engagement through recognition, communication, and follow-up.
• Own execution of operational standards and routines and ensure safety, cash handling, and policy standards.

Skills

Customer Centric

Action Oriented

Develops Teams

Communicates Effectively

Leadership

Education

Associates or Bachelor’s degree preferred

Job description

Rally House in Norman, OK, seeks an Assistant Coach (Assistant Store Manager) to drive store performance, train teams, and uphold guest-focused standards. You will own day-to-day operations, coach staff, and ensure safety, cash handling, and policy adherence across shifts.

The role emphasizes coaching, merchandising, and service excellence, with 40 hours weekly and flexibility for daytime, nights, weekends, and local sports events. Join a team that values energy, passion, and hometown pride.