Store Coach: Lead & Inspire Shift Teams

MOD Super Fast Pizza, California, LLC; Los Angeles (CA); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid Sick Time

401(k) retirement

FREE pizza, salad, and beverages

Discounted gym membership

Free counseling sessions

Job summary

MOD Super Fast Pizza, California, LLC is seeking a Store Coach in Los Angeles, CA (97282) to lead Shift Supervisors and Squad Crew while learning store operations alongside the General Manager.

You will set the tone for the team, coach and develop staff, and ensure a welcoming experience for all guests, reflecting MOD’s values. This is a full‑time role at MOD’s NoHo West location with internal promotion potential.

Qualifications

• Minimum of 1 year of customer service or restaurant experience.
• Must be at least 18 years old.
• Previous experience coaching, teaching and inspiring others.
• Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner.
• Customer service skills and a proven ability to remain calm and focused.

Responsibilities

• Set and sustain the tone of the shift, keeping the energy high.
• Create positive vibes and a welcoming atmosphere for both Squad Crew and customers
• Listen, acknowledge and resolve any Squad crew and/or customer concerns. Escalate issues that require resolution restaurant general manager as appropriate
• Manage shift duties checklists and address/escalate any equipment malfunctions
• Focus on the growth and well-being of the Squad and celebrate wins

Skills

Customer service

Coaching

Leadership

Job description

MOD Super Fast Pizza, California, LLC is seeking a Store Coach in Los Angeles, CA (97282) to lead Shift Supervisors and Squad Crew while learning store operations alongside the General Manager.

You will set the tone for the team, coach and develop staff, and ensure a welcoming experience for all guests, reflecting MOD’s values. This is a full‑time role at MOD’s NoHo West location with internal promotion potential.