Store Coach: Lead & Develop Your Team

Mod-Pizza; Puyallup (WA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Vacation time

401(k) plan

Free pizza

Gym discount

Counseling services

Job summary

The MOD Pizza Store Coach at Pioneer Crossing in WA leads and develops Shift Supervisors and Squad Crew, learning store operations alongside the General Manager.

You set the tone for a welcoming team and guest experience, modeling MOD's culture where everyone belongs. MOD offers strong benefits, including health insurance eligibility, paid time off, 401(k), free pizza, and growth opportunities.

Qualifications

• Minimum of 1 year of customer service or restaurant experience.
• Must be at least 18 years old.
• Previous experience coaching, teaching and inspiring others.
• Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner.
• Customer service skills and a proven ability to remain calm and focused.

Responsibilities

• Set and sustain the tone of the shift, keeping the energy high.
• Create positive vibes and a welcoming atmosphere for Squad Crew and customers.
• Listen, acknowledge and resolve any Squad crew and/or customer concerns. Escalate issues that require resolution restaurant general manager as appropriate
• Manage shift duties checklists and address/escalate any equipment malfunctions.
• Focus on the growth and well-being of the Squad and celebrate wins.

Skills

Customer service

Coaching

Leadership

Communication

Team player

Job description

The MOD Pizza Store Coach at Pioneer Crossing in WA leads and develops Shift Supervisors and Squad Crew, learning store operations alongside the General Manager.

You set the tone for a welcoming team and guest experience, modeling MOD's culture where everyone belongs. MOD offers strong benefits, including health insurance eligibility, paid time off, 401(k), free pizza, and growth opportunities.