Store Co-Manager: Lead, Coach & Elevate Customer Experience

Foot Locker; Raleigh (NC); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Foot Locker in Raleigh, NC is seeking a store leader to coach and develop a team, ensuring an outstanding in-store customer experience while executing company standards in recruiting, training, visual merchandising and operations.

Reporting to the District Manager, you will guide the team to meet sales and profit goals, build brand loyalty, and lead by example with clear communication. This role requires flexible availability and a passion for coaching associates.

Qualifications

• 2+ years in a customer-facing sales setting with leadership experience.
• Confident in engaging customers to deliver elevated experiences.
• Adaptable to omni-channel retail changes with strong math/analysis.

Responsabilités

• Coaching and motivating your team to inspire top performance and an exceptional customer experience.
• Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations.
• Execute plans to drive key performance indicators to maximize profitability.
• Enhance brand loyalty by empowering team to create a natural and personable experience for customers.
• Act as a partner between customers, sales associates, store leadership and corporate business partners.
• Maintains a high level of customer focus and leads by example with clear and engaging communication.
• Ensures visual directives and standards are maintained.
• Passion for teaching associates product knowledge and how to apply their learnings to the customer experience.

Connaissances

Leadership ability

Customer-facing sales

Results oriented

Adaptability

Analytical thinking

Ethics & integrity

Flexible schedule

Description du poste

Foot Locker in Raleigh, NC is seeking a store leader to coach and develop a team, ensuring an outstanding in-store customer experience while executing company standards in recruiting, training, visual merchandising and operations.

Reporting to the District Manager, you will guide the team to meet sales and profit goals, build brand loyalty, and lead by example with clear communication. This role requires flexible availability and a passion for coaching associates.