Co-Manager, Store Leadership & Customer Experience

Footlocker; Reno (NV); On-site; USD 58,000 - 70,000; Full time

Benefits offered by this job

Weekly pay

Employee discount 30-50%

Paid time off

Paid parental leave

Life, medical, dental coverage

Development and advancement

Job summary

Foot Locker (Reno) seeks a Store Manager to lead a team and deliver an outstanding in-store customer experience. You will recruit, train, coach, and develop staff, while executing company standards in merchandising and operations.

Reporting to the District Manager, you’ll drive sales to meet profit goals, partner with store leadership and corporate partners, and foster a high-ethics, customer-focused culture. Flexibility for nights and weekends is required.

Qualifications

• Demonstrated leadership in a customer-facing sales setting.
• Ability to coach, develop, and motivate a team.
• Strong customer service orientation and communication skills.
• Comfortable working in a fast-paced, omni-channel retail environment.

Responsibilities

• Coaching and motivating your team to deliver a top-tier customer experience.
• Executing standards in recruiting, hiring, training, guest services, merchandising, and store operations.
• Drive plans to achieve KPIs and profitability.
• Enhance brand loyalty by delivering a personable customer experience.
• Serve as a liaison between customers, sales staff, store leadership and corporate partners.
• Lead by example with clear, engaging communication and a customer-focused mindset.
• Maintain visual merchandising standards and product presentation.

Skills

Leadership

Customer service

Sales

Omni-channel

Job description

Foot Locker (Reno) seeks a Store Manager to lead a team and deliver an outstanding in-store customer experience. You will recruit, train, coach, and develop staff, while executing company standards in merchandising and operations.

Reporting to the District Manager, you’ll drive sales to meet profit goals, partner with store leadership and corporate partners, and foster a high-ethics, customer-focused culture. Flexibility for nights and weekends is required.