Store Banking Lead – Customer Advisory & Ops

TD; Kennebunk (ME); On-site; USD 41,000 - 61,000; Full time

Job summary

TD Bank is seeking an Assistant Store Manager in Kennebunk, ME to lead a team delivering TD's model of convenience, sales and advice, while strengthening customer relationships. The role emphasizes coaching, regulatory compliance, and end-to-end financial guidance to customers in a busy retail banking environment.

You will drive day-to-day service and sales objectives, manage complex service interactions, and focus on building trust through educational content and proactive insights.

Qualifications

• 2+ years experience working with customers and/or sales in any capacity or equivalent.
• Strong verbal and written communication skills.
• Sales and Operational Management skills.

Responsibilities

• Lead a team to deliver exceptional customer service and achieve store objectives.
• Oversee day-to-day service, sales and operational activities with compliance in mind.
• Provide coaching to staff to ensure legendary customer experience and referrals.
• Manage customer interactions, appointments, and lead generation activities.
• Ensure accurate cash handling and Teller/Platform operations guidance.

Education

Undergraduate degree

Notary License (Preferred)

Tools

Microsoft Office

Job description

TD Bank is seeking an Assistant Store Manager in Kennebunk, ME to lead a team delivering TD's model of convenience, sales and advice, while strengthening customer relationships. The role emphasizes coaching, regulatory compliance, and end-to-end financial guidance to customers in a busy retail banking environment.

You will drive day-to-day service and sales objectives, manage complex service interactions, and focus on building trust through educational content and proactive insights.