Store Manager: Banking Growth & Customer Experience

TD; Lewiston (ME); On-site; USD 72,000 - 108,000; Full time

Benefits offered by this job

Total Rewards package

Career development

Job summary

TD Bank is seeking a Store Manager I in Lewiston, ME to lead a consumer banking team, grow deposits and loans, and ensure an exceptional customer and employee experience. You will coach staff, manage risks, and collaborate with specialists to meet store and shareholder goals.

The role requires an undergraduate degree or equivalent, 3+ years in retail/financial services, leadership experience, and familiarity with bank products and operations. Notary license preferred.

Qualifications

• Undergraduate degree or equivalent experience.
• 3+ years relevant experience in retail, customer service, and/or financial services.
• Leadership and coaching experience (1+ year) required.
• Small Business and Consumer lending experience preferred.
• Knowledge of bank product lines, store operations, and risk management.
• Strong analytical, presentation and communication skills.
• Notary License preferred.

Responsibilities

• Lead and develop a store team to deliver excellent customer and employee experiences.
• Grow store profitability through deposits, loans, fees and expenses.
• Coach and mentor teammates and ensure attainment of store and individual targets.
• Escalate and manage issues; ensure risk controls and regulatory compliance.
• Develop talent and oversee scheduling to meet demand.
• Refer customers to Specialists to deepen relationships and cross-sell.

Skills

People management

Store leadership

Customer service

Banking operations

MS Office

Education

Undergraduate degree

3+ years relevant experience

Leadership experience

Small Business lending experience

Notary License (preferred)

Tools

Microsoft Office

Job description

TD Bank is seeking a Store Manager I in Lewiston, ME to lead a consumer banking team, grow deposits and loans, and ensure an exceptional customer and employee experience. You will coach staff, manage risks, and collaborate with specialists to meet store and shareholder goals.

The role requires an undergraduate degree or equivalent, 3+ years in retail/financial services, leadership experience, and familiarity with bank products and operations. Notary license preferred.