Store Associate Manager: Strategy, Talent & Customer Experience

Ralph Lauren Corporation; Conway (NH); On-site; USD 50,000 - 65,000; Full time

Job summary

Ralph Lauren Corporation is seeking an Associate Manager to support the General Manager in developing strategic plans and ensuring profitable store performance. This role drives operational excellence, talent development and the execution of initiatives that uphold brand integrity and exceptional customer experiences.

You will analyze trends, optimize staffing, and lead community outreach while partnering with leadership to deliver the store vision.

Qualifications

• Retail management or similar in a high-volume, complex environment.
• Ability to effectively communicate with customers and store personnel.
• Ability to operate the register and work on the sales floor for long periods.
• Flexible schedule including day, evening, weekends and travel as required.

Responsibilities

• Support the General Manager in analyzing business trends and strategic planning for the store.
• Create a consistent customer experience aligned to RL brand expectations.
• Lead talent development and recruit in-store market.
• Maintain productivity and inventory control to achieve shrink goals.
• Champion use of new selling techniques to drive sales.
• Ensure store standards and policies are followed.

Skills

Retail management

Customer service

Team leadership

Communication

Schedule flexibility

Education

College Degree or equivalent

Job description

Ralph Lauren Corporation is seeking an Associate Manager to support the General Manager in developing strategic plans and ensuring profitable store performance. This role drives operational excellence, talent development and the execution of initiatives that uphold brand integrity and exceptional customer experiences.

You will analyze trends, optimize staffing, and lead community outreach while partnering with leadership to deliver the store vision.