Store Associate: Fast-Paced Customer Service & Operations

Lidl US; Rock Hill (SC); On-site; USD 53,038,000 - 63,370,000; Full time

Benefits offered by this job

Medical & Prescription

Dental

Vision coverage

PTO (Paid Time Off)

401k Plan

Voluntary Life & AD&D Insurance

Total Well-Being Program

DailyPay

Job summary

Lidl US is seeking Store Associates to support checkout, stocking, bakery, produce, and weekly promotions in a dynamic, fast-paced setting. This role offers exposure to multiple store areas and a chance to learn Lidl’s global operations from the ground up.

You will collaborate with a team to meet productivity standards, perform freshness checks, organize promotional displays, and maintain cleanliness. Training plans and a path to growth are provided within a strong CSR framework.

Qualifications

• Must be 18 years or older.
• Positive attitude, strong work ethic, and willingness to learn multiple roles quickly.
• Effective, friendly, and professional communication skills.
• Ability to multitask and adapt quickly to changing priorities in a fast-paced environment.
• Ability to lift, carry, move, or slide products up to and in excess of 45 lbs. and reach above head height frequently.

Responsibilities

• Engage customers with friendly, efficient service that makes their trip easy and leaves them excited to shop at Lidl again.
• Seamlessly transition between checkout, stocking, and specialized areas like bakery or produce to meet real-time store needs.
• Meet productivity goals by working with urgency and following Lidl’s streamlined processes, including pallet-to-shelf stocking.
• Execute daily freshness checks in produce and chilled areas, ensuring all items meet Lidl’s quality and presentation standards.
• Set up and organize non-food promotional displays and weekly offers, ensuring strong presentation, accurate signage and pricing.
• Keep the store looking its best by upholding Lidl’s high cleanliness standards across the sales floor, restrooms, warehouse, and parking lot.
• Create a smooth, efficient checkout experience by operating the register quickly and accurately – this includes memorizing produce price look up codes (PLUs).
• Handle customer inquiries, process returns, and professionally resolve or elevate customer issues as they arise.
• Help keep inventory accurate and stock-loss low by sticking to our inventory control measures.
• Ensure a safe environment for both team members and customers by following all safety procedures and operational guidelines.
• Work closely with the team to complete daily tasks on time and ensure smooth store operations for the next shift.
• Perform other duties as assigned.

Skills

Customer service

Multitasking

Communication

Adaptability

Heavy lifting

Job description

Lidl US is seeking Store Associates to support checkout, stocking, bakery, produce, and weekly promotions in a dynamic, fast-paced setting. This role offers exposure to multiple store areas and a chance to learn Lidl’s global operations from the ground up.

You will collaborate with a team to meet productivity standards, perform freshness checks, organize promotional displays, and maintain cleanliness. Training plans and a path to growth are provided within a strong CSR framework.