Store Assistant Manager: Lead Growth & Customer Experience

Banana Republic; Raleigh (NC); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Merchandise discount

Competitive PTO

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical/dental/vision insurance

Job summary

Banana Republic in Raleigh, NC is seeking an Assistant Manager to set the tone for the store and lead the team. You will drive profitable sales growth through customer and product operations, merchandising, and talent development to deliver a best-in-class customer experience.

You will coach Leads, Experts and Brand Associates, partnering with the General Manager to achieve performance goals in a fast-paced, store environment.

Qualifications

• A current or former retail employee with 1-3 years of retail management experience.
• A high school graduate or equivalent.
• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• Passionate about retail and thrive in a fast-paced environment.
• Driven by metrics to deliver results to meet business goals.
• Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
• Ability to travel as required.

Responsibilities

• Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
• Recruit, hire and develop highly productive Brand Associate and Expert teams.
• Own assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Skills

Retail management

Communication

Leadership

Customer service

Flexibility

Tech savvy

Lifting ability

Travel

Education

High school diploma or equivalent

Job description

Banana Republic in Raleigh, NC is seeking an Assistant Manager to set the tone for the store and lead the team. You will drive profitable sales growth through customer and product operations, merchandising, and talent development to deliver a best-in-class customer experience.

You will coach Leads, Experts and Brand Associates, partnering with the General Manager to achieve performance goals in a fast-paced, store environment.