Store Assistant Manager - Growth & Customer Experience

stevemaddenretailcareers; Grapevine (TX); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits &

Life & Short/Long-Term Disability

401K Eligibility over the age of 21

Paid time off

Virtual Health Care

Employee discount

Friends and Family Discount Events

Free shoe program

Employee Assistance Program

Tuition Reimbursement Program

Career Growth

Employee Referral Program

Job summary

Steve Madden in Grapevine, TX is seeking a Store Assistant Manager (full-time) to work with the Store Manager on all store operations and to lead a team of brand advocates in delivering an exceptional customer experience aligned with brand values.

The role emphasizes driving profitability, visual merchandising, training, and employee development while ensuring compliance with company policies and loss prevention.

Qualifications

• Minimum of 3-5 years of retail experience.
• High school diploma or equivalent.
• Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs.
• Strong verbal and written communication skills.
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• Understanding of how to develop staff with experience in staffing, coaching, counseling.
• Ability to process information or merchandise through the computer system and POS register system.

Responsibilities

• Partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards.
• Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences.
• Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies.
• Ensure appropriate replenishment of merchandise on the selling floor.
• Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
• Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
• Foster an environment of development and accountability.
• Process information or merchandise through the computer system and POS register system.
• Assist Store Manager in the selection and hiring of qualified candidates.
• Be flexible and occasionally perform work outside your specific role.

Skills

Retail experience

Education

High school diploma or equivalent

Tools

POS system

Job description

Steve Madden in Grapevine, TX is seeking a Store Assistant Manager (full-time) to work with the Store Manager on all store operations and to lead a team of brand advocates in delivering an exceptional customer experience aligned with brand values.

The role emphasizes driving profitability, visual merchandising, training, and employee development while ensuring compliance with company policies and loss prevention.