Store Administrative Support Specialist

Macy's; Bay Shore (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off

Eight paid holidays

Leadership development

Colleague Resource Groups

Volunteer opportunities

Merchandise discounts

Performance-based incentives

Employee Assistance Program

Job summary

Macy’s is hiring an Administrative Support Team (AST) Colleague to help keep the store running smoothly behind the scenes. You’ll support daily operations by maintaining the Store Management Office, handling administrative and HR functions, coordinating internal communications, scheduling, and onboarding new hires to free leaders to serve customers.

You’ll be a key liaison for store colleagues and leadership, assist with HR matters, recognition programs, and reports, balance the vault, and

Qualifications

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance.
• Understand and communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules/procedures in English.
• Be comfortable communicating and collaborating with customers and colleagues.
• Meeting daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics.
• You can handle electronic devices with no problem.
• 1-2 years related experience required.

Responsibilities

• Greet and assist customers, maintain a clean and organized office area, and support daily operations behind the scenes.
• Coordinate scheduling and cash office tasks, assist with onboarding and training for new hires, and support colleague engagement.
• Serve as a liaison for HR-related matters, distribute reports, balance the vault, and process maintenance requests.
• Contribute to a well-organized, supportive store environment to enable store leadership and teams to deliver exceptional customer service.

Job description

Macy’s is hiring an Administrative Support Team (AST) Colleague to help keep the store running smoothly behind the scenes. You’ll support daily operations by maintaining the Store Management Office, handling administrative and HR functions, coordinating internal communications, scheduling, and onboarding new hires to free leaders to serve customers.

You’ll be a key liaison for store colleagues and leadership, assist with HR matters, recognition programs, and reports, balance the vault, and