Storage Field Engineer – Onsite Deployments

Taylor Strategy Partners; Charlotte (NC); On-site; USD 49,000 - 58,000; Full time

Job summary

Taylor Strategy Partners seeks an Associate Field Engineer to install, configure, support, and upgrade Everpure Storage and Cirrus hardware in customer environments. This role is highly customer-facing and requires extensive travel across client sites to deliver storage solutions.

You will collaborate with IT customers, systems administrators, and internal teams to ensure successful implementations while upholding exceptional service standards.

Qualifications

• High school diploma or GED required
• Degree in computer science, information technology, or a related technical field preferred
• Technical knowledge of storage, server, and networking technologies
• Understanding of storage protocols including FC, iSCSI, NFS, SMB, and S3
• Experience with hardware installation and software configuration
• Experience creating runbooks, design workbooks, and Statements of Work (SOWs)
• Strong customer-facing and consulting experience
• Excellent verbal, written, and interpersonal communication skills
• Ability to work effectively in a team environment and manage multiple projects simultaneously
• Must be reliable, proactive, and capable of taking ownership of multiple engagements
• Experience with VMware, Microsoft Windows Server, and Linux preferred
• Experience with Citrix XenDesktop, VMware, Oracle, or SQL would be advantageous

Responsibilities

• Provide hardware support, installations, and upgrades for all Everpure Storage and Cirrus equipment
• Schedule installation engagements and coordinate the delivery of required parts and equipment
• Perform installation and configuration of Everpure storage solutions, including unboxing, lifting, racking, stacking, and deployment activities
• Work directly with IT customers and internal TSP teams, including presales, professional services, and support organizations
• Support customer technical representatives, including systems administrators and technical managers
• Create and utilize project documentation, runbooks, design workbooks, and statements of work (SOWs)
• Manage multiple customer engagements while ensuring high-quality service delivery
• Participate in required technical training and professional development activities
• Travel extensively to customer locations to perform installation and support services
• Willingness and ability to travel up to 85% of the time
• Availability to work evenings, weekends, and holidays as needed
• Successful completion of required training programs (online and in-person in Dallas, TX)

Skills

Storage technologies

Customer-facing experience

VMware experience

Windows Server

Linux experience

Education

High school diploma or GED

Degree in CS/IT preferred

Tools

VMware

Citrix XenDesktop

SQL

Networking basics

Job description

Taylor Strategy Partners seeks an Associate Field Engineer to install, configure, support, and upgrade Everpure Storage and Cirrus hardware in customer environments. This role is highly customer-facing and requires extensive travel across client sites to deliver storage solutions.

You will collaborate with IT customers, systems administrators, and internal teams to ensure successful implementations while upholding exceptional service standards.