Storage Customer Service Specialist — Friendly Support

U-Haul International, Inc.; Stillwater (OK); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Life insurance

ESOP

Discounts on Apple products

LifeLock Identity Protection

Job summary

U-Haul International, Inc. in Stillwater, Oklahoma, is seeking a Storage Customer Service Representative to be the face of our storage facility. You will assist customers, show units, explain rental terms, and handle contracts while maintaining a clean, safe site.

This role offers on-the-job education, opportunities for advancement, and a comprehensive benefits package. Candidates must have a valid driver’s license and be available on weekends and holidays.

Qualifications

• Driver’s license and the ability to maintain a clean driving record.
• Available to work on weekends and holidays.

Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain the terms of rental agreements and prepare rental contracts.
• Perform general routine property cleanup and minor repair work.
• Ensure that all vacant storage units are clean, dry, secure and available for new customers.
• Perform other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Weekend availability

Driver's license

Job description

U-Haul International, Inc. in Stillwater, Oklahoma, is seeking a Storage Customer Service Representative to be the face of our storage facility. You will assist customers, show units, explain rental terms, and handle contracts while maintaining a clean, safe site.

This role offers on-the-job education, opportunities for advancement, and a comprehensive benefits package. Candidates must have a valid driver’s license and be available on weekends and holidays.