Storage & Equipment Customer Care Specialist

U-Haul; Stillwater, Northern (OK, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation and sick leave

401(k) Savings Plan

ESOP

Job summary

U-Haul in Stillwater, OK is seeking a Storage Customer Service Representative who will be the face of our exceptional service. You will assist customers, show storage units, explain rental terms, and support the site manager with daily operations.

The role requires strong communication, weekend availability, and a clean driving record. On-the-job training is provided, and U-Haul offers benefits and bonus opportunities to help you grow with the team.

Qualifications

• Driver’s license and a clean driving record required.
• Excellent communication skills.
• Available to work on weekends and holidays.

Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain rental terms and prepare rental contracts.
• Perform general routine property cleanup and minor repair work.
• Ensure vacant units are clean, dry, secure and ready for new customers.
• Participate in ongoing U-Haul education through U-Haul University.

Skills

Excellent communication skills

Job description

U-Haul in Stillwater, OK is seeking a Storage Customer Service Representative who will be the face of our exceptional service. You will assist customers, show storage units, explain rental terms, and support the site manager with daily operations.

The role requires strong communication, weekend availability, and a clean driving record. On-the-job training is provided, and U-Haul offers benefits and bonus opportunities to help you grow with the team.