Storage Customer Service Pro — Rent & Maintain Units

U-Haul; Stillwater (OK); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays and vacation

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym Reimbursement Program

Life insurance

MetLife insurance options

Discounts on Apple products and more

U-Haul University education

Job summary

U-Haul in Stillwater, Oklahoma is seeking a Storage Customer Service Representative to join our on-site team. You will greet customers, show storage units, explain rental terms, prepare contracts, and help manage daily facility operations with the site manager.

This role emphasizes strong communication, reliability, and the ability to work weekends and holidays. You will participate in ongoing training through U-Haul University and support a safe, clean, customer-focused storage environment.

Qualifications

• Driver’s license required.
• Excellent communication skills.
• Available to work on weekends and holidays.

Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain the terms of rental agreements and prepare rental contracts.
• Perform general routine property cleanup and minor repair work.
• Ensure that all vacant storage units are clean, dry, secure and available for new customers.
• Perform other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Job description

U-Haul in Stillwater, Oklahoma is seeking a Storage Customer Service Representative to join our on-site team. You will greet customers, show storage units, explain rental terms, prepare contracts, and help manage daily facility operations with the site manager.

This role emphasizes strong communication, reliability, and the ability to work weekends and holidays. You will participate in ongoing training through U-Haul University and support a safe, clean, customer-focused storage environment.