Storage Customer Service Specialist

U-Haul; Joliet (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul in Joliet, IL is seeking a Storage Customer Service Representative to be the face of our service team. You will assist customers, show storage units, and help with rental contracts while ensuring a safe, clean facility.

Join a fast-paced environment that offers on-the-job education, paid interviews with early start options, and opportunities to earn bonuses for certification and performance. The role requires weekend and holiday availability and a valid driver's license.

Qualifications

• Driver’s license and clean driving record.
• Excellent communication skills.
• Availability on weekends and holidays.

Responsibilities

• Assist customers over the phone and in person.
• Show storage units and explain rental terms.
• Prepare rental contracts and paperwork.
• Keep facilities clean and safe.
• Ensure vacant units are ready for new customers.
• Support site manager with daily operations.
• Participate in U-Haul education programs.

Skills

Customer service

Communication

Weekend availability

Job description

U-Haul in Joliet, IL is seeking a Storage Customer Service Representative to be the face of our service team. You will assist customers, show storage units, and help with rental contracts while ensuring a safe, clean facility.

Join a fast-paced environment that offers on-the-job education, paid interviews with early start options, and opportunities to earn bonuses for certification and performance. The role requires weekend and holiday availability and a valid driver's license.