Storage Customer Service Pro — On-the-Job Training

U-Haul; Spring Valley (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Dental & Vision plans

401(k)

Life insurance

Employee assistance program (EAP)

Job summary

U-Haul in Wisconsin is seeking a Storage Customer Service Representative to be the face of our exceptional service, helping customers with storage needs and equipment dispatch. You will assist with rental contracts, unit showings, and equipment inspections, while staying current with U-Haul University education and providing friendly, reliable support.

This role requires a valid driver's license, strong communication, weekend/holiday availability, and a willingness to learn in a fast-paced team

Qualifications

• Driver’s license and the ability to maintain a clean driving record.
• Excellent communication and interpersonal skills.
• Availability to work on weekends and holidays.

Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain rental terms and prepare contracts.
• Perform general routine property cleanup and minor repairs.
• Ensure vacant storage units are clean, dry, secure and ready for new customers.
• Perform other duties as assigned.
• Participate in ongoing U-Haul education through U-Haul University.

Skills

Excellent communication skills

Customer service

Weekend/holiday availability

Job description

U-Haul in Wisconsin is seeking a Storage Customer Service Representative to be the face of our exceptional service, helping customers with storage needs and equipment dispatch. You will assist with rental contracts, unit showings, and equipment inspections, while staying current with U-Haul University education and providing friendly, reliable support.

This role requires a valid driver's license, strong communication, weekend/holiday availability, and a willingness to learn in a fast-paced team