Storage Center Assistant Manager - Customer & Sales Lead

Prime Storage Group; Estate Thomas (United States Virgin Islands); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Vision insurance

Disability insurance

401(k) matching

Paid time off

Paid holidays

Career advancement opportunities

Bonus opportunities

Job summary

Prime Storage Group is seeking an Assistant Manager to serve as the frontline representative at our self-storage facilities. You will rent units, process payments, and build strong customer relationships while delivering top-notch service and maintaining property standards.

You will also handle deposits, upsell moving products, and assist in unit sizing decisions, ensuring a clean, safe, and welcoming environment for all customers across locations.

Qualifications

• 1-2 years of relevant work experience in a fast-paced, customer-facing environment.
• High School Diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work effectively both independently and as part of a team.
• Must be technically savvy with the ability to learn new applications and Point of Sale systems.
• Proficiency in Microsoft Outlook is required.
• Must be physically able to perform routine maintenance duties daily such as walking the property to assess areas of need, maintaining cleanliness of bathrooms, office and hallways, weeding, operating power tools, changing light bulbs and other maintenance related duties.
• Must be able to lift 50lbs.
• Possession of a valid driver's license, insurance, and reliable transportation.
• Availability for travel and flexibility to work at various locations.

Responsibilities

• Rent out self-storage units, parking spaces, and related products.
• Convert telephone and walk-in inquiries into rentals.
• Maintain accounts receivables through collections, posting payments, and processing.
• Deliver daily bank deposits accurately and timely.
• Upsell moving products and assist in unit sizing decisions.
• Greet customers promptly, enthusiastically and professionally.
• Understand and sell the features and benefits of the property at all opportunities.
• Resolve customer issues in a timely and effective manner.
• Ensure company standards of cleanliness and appearance are met.
• Inspect the property, including lock checks.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Problem solving

Adaptability

Learning new applications

Education

High School Diploma or GED

Tools

POS systems

Microsoft Outlook

Job description

Prime Storage Group is seeking an Assistant Manager to serve as the frontline representative at our self-storage facilities. You will rent units, process payments, and build strong customer relationships while delivering top-notch service and maintaining property standards.

You will also handle deposits, upsell moving products, and assist in unit sizing decisions, ensuring a clean, safe, and welcoming environment for all customers across locations.