Stock & Customer Experience Associate

Michaels Stores; Phoenix (AZ); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) match

Employee Assistance Program

Medical coverage

Dental coverage

Vision coverage

Telemedicine

FSAs

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance

Employee discounts

Partner discounts

Job summary

The Michaels Companies, Inc. is seeking a Store Associate for the PHX-CAMELBACK/COLLONADE location in Arizona. You will deliver friendly customer service, help shoppers find products, and ensure a fast, accurate checkout experience while assisting with merchandise recovery and stock maintenance.

This role supports omni-channel processes, including BOPIS and Ship From Store, and requires adherence to SOPs and safety standards. Availability for varied hours is expected.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and lift heavy boxes.
• Willingness to work nights, weekends and early mornings.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards and Private Label Credit Card programs and enroll them.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes; maintain in-stock store.
• Support shrink and safety programs; adhere to SOPs and company policies.

Skills

Customer service

Cash handling

POS system

Team player

Job description

The Michaels Companies, Inc. is seeking a Store Associate for the PHX-CAMELBACK/COLLONADE location in Arizona. You will deliver friendly customer service, help shoppers find products, and ensure a fast, accurate checkout experience while assisting with merchandise recovery and stock maintenance.

This role supports omni-channel processes, including BOPIS and Ship From Store, and requires adherence to SOPs and safety standards. Availability for varied hours is expected.