Retail Service Associate — Customer Focus + Employee Discounts

Michaels Stores; Phoenix (AZ); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, vision benefits

Job summary

The Michaels Stores in Phoenix, AZ is seeking a friendly Retail Team Member to assist customers, help them locate products, and provide quick checkout solutions. Retail or customer service experience is preferred, and the role requires standing and moving throughout the store.

You will unload trucks, stock shelves, maintain planograms, and support Buy Online Pickup in Store and Ship From Store processes. You’ll enroll customers in the Rewards program and Private Label Credit Cards, keep the

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move throughout the store.
• Willingness to assist with truck unload, stocking, and planograms.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; cash handling to standards
• Engage customers on Rewards and Private Label Credit Card enrollments
• Assist with omni-channel processes (BOPIS and SFS)
• Participate in truck unload, stocking, and planogram processes
• Maintain in-stock, well-merchandised store; support shrink and safety programs

Skills

Customer service

Cash handling

Merchandising

Sales support

Job description

The Michaels Stores in Phoenix, AZ is seeking a friendly Retail Team Member to assist customers, help them locate products, and provide quick checkout solutions. Retail or customer service experience is preferred, and the role requires standing and moving throughout the store.

You will unload trucks, stock shelves, maintain planograms, and support Buy Online Pickup in Store and Ship From Store processes. You’ll enroll customers in the Rewards program and Private Label Credit Cards, keep the