Step III Grievance Coordination Specialist

City of New York; New York (NY); In loco; USD 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

The Office of Labor Relations (OLR) seeks a Community Coordinator to manage a high-volume grievance calendar and filings for Step III cases. You will coordinate conferences, communicate with union and agency staff, and prepare reports while supporting staff and improving procedures.

Reporting to leadership, the role emphasizes accuracy, timeliness, and collaboration within a busy labor-relations environment in New York City.

Competenze

• Baccalaureate degree with 2 years of related work experience.
• High school diploma with 6 years of related work experience.
• Equivalent combination of education and experience accepted.
• Candidates must have at least 1 year of related experience.

Mansioni

• Intakes, reviews, updates, and maintains grievance files and file logs; monitors the movement of cases and coordinates the flow of grievance documents.
• Communicates with union representatives, agency representatives, and City employees regarding grievance case status.
• Using case management software, Excel, virtual meeting software, and calendars to docket grievances and coordinate Step III conferences.
• Prepares statistical and narrative reports related to Step III grievances.
• May supervise subordinate staff and assist in developing office procedures.

Conoscenze

Excellent written and oral comms

MS Office proficiency

Multitasking under deadlines

Attention to detail

Formazione

Baccalaureate degree + 2 years experience

High school diploma + 6 years experience

Equivalent education/experience

Strumenti

Microsoft Excel

Legal case management software

Virtual meeting software

Descrizione del lavoro

The Office of Labor Relations (OLR) seeks a Community Coordinator to manage a high-volume grievance calendar and filings for Step III cases. You will coordinate conferences, communicate with union and agency staff, and prepare reports while supporting staff and improving procedures.

Reporting to leadership, the role emphasizes accuracy, timeliness, and collaboration within a busy labor-relations environment in New York City.