Steakhouse Operations Leader — Guest Experience

Ameristar Casino Resort Spa St. Charles; Saint Charles (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Ameristar Casino Resort Spa St. Charles is seeking a Restaurant Manager to lead daily operations, oversee financials, and drive exceptional guest experiences. You will manage staffing, training, and vendor relations while ensuring compliance with food safety and sanitation standards.

The role emphasizes team development, data-driven decision making, and a strong service mindset to uphold our BOYD values and ensure steady outlet performance across all dining venues.

Qualifications

• Bachelor’s Degree in Business Management or Hospitality.
• At least 5 years of experience in a Food and Beverage leadership role or equivalent.
• Strong training, mentoring, and team-development skills.
• Ability to analyze data and drive performance.
• Excellent verbal and written communication, and organizational skills.
• Energy, enthusiasm, and leadership presence.

Responsibilities

• Oversee financial operations: expenses, budget, labor, and COGS.
• Maximize daily sales while controlling costs and labor.
• Lead staffing, training, and team relations across outlets.
• Ensure food safety, sanitation, and quality standards.
• Manage outlet schedules and performance audits.
• Uphold guest experience and resolve issues directly with guests.
• Lead recruitment and retention strategies.

Skills

Staff Leadership

Budget & P&L

Operations Management

Food Safety & Sanitation

Guest Relations

Team Development

Data Analysis

Education

Bachelor’s Degree in Business Management or Hospitality

Job description

Ameristar Casino Resort Spa St. Charles is seeking a Restaurant Manager to lead daily operations, oversee financials, and drive exceptional guest experiences. You will manage staffing, training, and vendor relations while ensuring compliance with food safety and sanitation standards.

The role emphasizes team development, data-driven decision making, and a strong service mindset to uphold our BOYD values and ensure steady outlet performance across all dining venues.