Guest Relations Host & Cashier — Casino Floor

Ameristar Casino Resort Spa St. Charles; Saint Charles (MO); On-site; USD 27,000 - 36,000; Full time

Job summary

Ameristar Casino Resort Spa St. Charles is seeking a Host/Cashier to provide superior service to guests and fellow team members.

You will greet guests, arrange prompt seating, handle sales transactions, and ensure that guests feel welcome in accordance with Boyd Gaming customer service standards. This role requires basic math, strong customer service, and the ability to work in a fast-paced casino environment.

Qualifications

• Basic mathematical skills.
• Excellent customer service skills.
• These skills are typically gained through on-the-job training or cashier/host experience.

Responsibilities

• Greet guests in a friendly, courteous manner and arrange seating.
• Provide information on Boyd Gaming services and facilities to guests.
• Handle sales transactions and operate a cash register with accurate change.
• Monitor room atmosphere and manage wait lists or reservations per procedures.
• Answer phones and respond to guest inquiries in person or by telephone.
• Restock supplies and assist with general front-of-house duties as needed.

Skills

Basic math

Customer service

Fine dining experience

Job description

Ameristar Casino Resort Spa St. Charles is seeking a Host/Cashier to provide superior service to guests and fellow team members.

You will greet guests, arrange prompt seating, handle sales transactions, and ensure that guests feel welcome in accordance with Boyd Gaming customer service standards. This role requires basic math, strong customer service, and the ability to work in a fast-paced casino environment.