Guest-First Slot Service Specialist

Ameristar-Casinos,-Inc.; Saint Charles (MO); On-site; USD 10,000 - 17,000; Full time

Job summary

Boyd Gaming Corporation is seeking staff at Ameristar Casino Resort Spa St. Charles to deliver friendly, courteous service on the casino floor. The role emphasizes teamwork, cash handling, and adherence to uniform policies while supporting guest satisfaction goals.

Team members respond to slot machine changes and service calls, assist patrons with questions, and follow all company policies and procedures. This role is an hourly frontline position at the casino in Saint Charles, MO.

Qualifications

• Must provide friendly, courteous, and efficient service to guests.
• Adhere to department and property policies and procedures.
• Provide cash handling service to casino patrons and manage funds.
• Maintain uniformed appearance and confidentiality of information.
• Respond to guest needs and assist with slot machine operations.

Responsibilities

• Provide friendly, courteous, and efficient service to guests and respond promptly to guest needs.
• Work as a team with other staff to ensure guest satisfaction scores are met.
• Handle cash and manage assigned casino funds and exchanges.
• Respond to slot machine change lights and service calls from Dispatch.
• Assist patrons with general questions about the Casino and policies.

Skills

Guest service

Teamwork

Cash handling

Uniformed appearance

Confidential information handling

Slot machine operation

Job description

Boyd Gaming Corporation is seeking staff at Ameristar Casino Resort Spa St. Charles to deliver friendly, courteous service on the casino floor. The role emphasizes teamwork, cash handling, and adherence to uniform policies while supporting guest satisfaction goals.

Team members respond to slot machine changes and service calls, assist patrons with questions, and follow all company policies and procedures. This role is an hourly frontline position at the casino in Saint Charles, MO.