Statewide IT Operations & Architecture Lead

Division of Administration-Office of Technology Services; Baton Rouge (LA); On-site; USD 85,000 - 125,000; Full time

Job summary

Division of Administration/Office of Technology Services in Louisiana seeks an experienced IT executive to oversee operations, forecasting, and cost allocation models for statewide technology services. The role leads architectural design, ensures policy compliance, and coordinates with auditors and agencies to optimize IT investments and service delivery.

The position requires extensive IT or admin services experience, strong budgeting skills, and capacity to supervise a multidisciplinary team

Qualifications

• Seven years of experience in information technology or administrative services; OR
• Six years of full-time work experience in any field plus five years of experience in information technology or administrative services; OR
• An associate's degree in information technology plus five years of experience in information technology or administrative services; OR
• A bachelor's degree plus five years of experience in information technology or administrative services; OR
• A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus four years of experience in information technology or administrative services; OR
• A master's degree plus four years of experience in information technology or administrative services.

Responsibilities

• Provide tier-one technical guidance and manage operations for IT services.
• Lead architectural design and ensure compliance with state and federal security policies.
• Develop and monitor multiple cost allocation models and forecast OTS budgets.
• Collaborate with product managers, auditors, and stakeholders on rate levels and cost recoveries.
• Maintain cost codes for the OTS cost allocation process and perform cash flow analysis.
• Monitor service levels and performance through benchmarks and scorecards.

Skills

IT management

Strategic planning

Budget forecasting

Education

Bachelor's degree in IT or related field

Master's degree in IT or related field

Tools

LaGov

Job description

Division of Administration/Office of Technology Services in Louisiana seeks an experienced IT executive to oversee operations, forecasting, and cost allocation models for statewide technology services. The role leads architectural design, ensures policy compliance, and coordinates with auditors and agencies to optimize IT investments and service delivery.

The position requires extensive IT or admin services experience, strong budgeting skills, and capacity to supervise a multidisciplinary team