Statewide Child Support Training Leader (Hybrid/Travel)

Dynamic Workforce Solutions

Kenosha (WI)

On-site

USD 50,000 - 53,000

Full time

10 days ago

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Benefits offered by this job

Health Insurance

Life Insurance

Dental and Disability

PTO

Paid Holidays

401K

Flexible Spending Account

Tuition Assistance

Job summary

Dynamic Workforce Solutions is seeking a Child Support (CS) Statewide Trainer based in Wisconsin to create, implement, and deliver training programs for Child Support staff and supervisors across the state. The role includes virtual training, online resources, and remote technical assistance, with occasional travel for onsite sessions.

You will develop curricula, deliver new-employee and experienced-worker training, and lead programmatic training initiatives.

Qualifications

Bachelor's Degree preferred or experience in Child Support, Workforce Development or Social Services.
Minimum 2 years of experience in Child Support, W-2, Income Maintenance or related programs; training experience a plus.
Experience with Child Support systems (CARES, CWW, ACCESS, KIDS) and training development software (Cap tivate, Articulate Storyline) a plus.

Responsibilities

Develop and maintain Child Support curriculum and related programs.
Deliver training and on-site assistance to Child Support staff.
Train policies, procedures, systems, and case management practices.
Deliver sessions on programmatic and interpersonal skills topics.
Lead special projects as assigned; participate in department meetings and committees.
Coordinate travel and reserve training spaces across Wisconsin.