State Manager Garage Door Sales & Operations

Century-Garage-Door-Repair-Service; Little Rock (AR); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Company vehicle & fuel card

Medical benefits

Paid time off & holidays

Employee referral bonus

Job summary

Century Garage Door Repair Service in Little Rock, AR leads garage door service and installation teams to ensure safety, quality, and customer satisfaction while growing the Arkansas territory. The role requires hands-on leadership, coaching, and strong operational oversight.

Garage door experience is preferred, but we’re willing to train the right candidate. At least 2 years of management or supervisory experience is required, with a focus on accountability and results.

Qualifications

• Minimum 2 years of management or supervisory experience.
• Experience leading field teams in a service industry is preferred.
• Strong leadership, communication, organization, and problem-solving skills.
• Proven ability to motivate a team to achieve results.

Responsibilities

• Lead garage door service and installation teams to ensure quality, safety, efficiency, and customer satisfaction.
• Oversee daily territory operations, including sales, scheduling, dispatch, inventory, and fleet readiness.
• Coach technicians on in-home sales and upsell opportunities.
• Monitor sales goals, close rates, job profitability, and customer satisfaction.
• Partner with HR to interview, hire, onboard, and evaluate team members.
• Provide ongoing coaching to strengthen performance and accountability.
• Travel across the assigned territory to support scheduling and weekends as needed.

Skills

Leadership

Sales-driven

Coaching

Planning & Scheduling

Team Development

Tools

HR interviewing

Job description

Century Garage Door Repair Service

Little Rock, Arkansas | Serving Maine & New Hampshire

$80,000–$120,000 +per year in total earning potential

Lead a team. Grow a territory. Build your career.

Are you a natural leader who enjoys developing a high-performing team, driving sales, and growing a business? Ready to bring your management experience to a new industry?

Century Garage Door Repair Service is seeking a motivated, hands-on State Manager to help build and lead our Arkansas operations.

Garage door experience is preferred, but we’re willing to train the right candidate. At least 2 years of management or supervisory experience is required.

Why You’ll Love Working with Us

• Competitive Compensation: $80,000–$120,000 + annual earning potential, depending on experience and performance
• Hands-On Industry Training: Learn garage door services, our sales process, and field operations.
• Company Vehicle, Tools & Fuel Card: We equip you for success.
• Make an Impact: Help build a territory, develop a strong team, and drive business growth.
• Career Development: Grow your leadership skills with ongoing training and support.
• Medical Benefits
• Paid Time Off & Paid Holidays
• Employee Referral Bonus Program

What You’ll Do

• Lead garage door service and installation teams to ensure quality, safety, efficiency, and customer satisfaction.
• Oversee daily territory operations, including sales, scheduling, dispatch coordination, inventory, and fleet readiness.
• Coach technicians on in-home sales, identifying customer needs, presenting service options, and recommending appropriate repairs and upgrades.
• Monitor sales goals, close rates, job profitability, team productivity, and customer satisfaction.
• Partner with HR to interview, hire, onboard, and evaluate team members.
• Provide ongoing coaching to strengthen team performance, accountability, and customer service.
• Learn garage door products, repair procedures, and installation processes through hands-on field training.
• Oversee parts, tools, and equipment to keep technicians prepared for each job.
• Resolve customer concerns and coordinate timely responses to service issues.
• Collaborate with leadership on performance reports, business goals, and territory growth.
• Promote safe work practices and compliance with applicable requirements and company policies.
• Travel throughout the assigned territory and support scheduling needs, including weekends as needed.

What We’re Looking For

• At least 2 years of management or supervisory experience, including leading and coaching a team.
• Strong leadership, communication, organization, and problem-solving skills.
• A sales-driven mindset and the ability to motivate a team to achieve results.
• A hands-on approach and willingness to learn garage door service and installation.
• A commitment to accountability, quality workmanship, and customer satisfaction.

Preferred Experience:

• Garage door repair or installation.
• Home improvement or in-home sales.
• Managing technicians, installers, or field service teams.
• Branch, territory, or home services management.
• Scheduling, inventory management, or daily operations.

Century Garage Door Repair Service is an equal opportunity employer.