Garage Door Service Sales Technician

CENTURY GARAGE DOOR REPAIR SERVICE; Portage (MI); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Company car

Opportunity for advancement

Training & development

Job summary

Century Garage Door Repair Service in Michigan, MI is seeking a driven Garage Door Sales Technician to join our team. This role blends hands-on technical work with customer-facing sales to solve problems, build relationships, and close deals in a growing home services field.

If you love solving problems, building relationships, and closing deals, we want to hear from you! No prior experience required; we provide training.

Qualifications

• Customer service excellence and problem-solving skills.
• Willingness to learn and work as part of a team.
• Ability to pass a criminal background check and hold a valid driver's license.

Responsibilities

• Diagnose, repair, service, and install garage door systems.
• Identify customer needs and recommend appropriate products or upgrades.
• Explain repair options clearly and build trust with customers.
• Complete service tickets, maintain tools, and manage parts inventory.
• Upsell premium products and smart openers when suitable.
• Perform safety inspections and ensure company standards.

Skills

Customer service

Mechanical aptitude

Team player

Attendance

Driver's license

Job description

Benefits:

• Employee discounts
• Health insurance
• Paid time off
• Company car
• Opportunity for advancement
• Training & development

About the Role:

Century Garage Door Repair Service is looking for a driven and personable Garage Door Sales Technician to join our team in Michigan, MI. This is a fantastic opportunity to combine hands-on technical skills with customer-facing sales in a growing and essential home services industry. If you love solving problems, building relationships, and closing deals, we want to hear from you!

Responsibilities:

The Garage Door Sales Technician is responsible for diagnosing, repairing, servicing, and installing residential and commercial garage door systems while identifying customer needs and recommending appropriate products, repairs, and upgrades. This role combines technical field service with consultative sales to provide exceptional customer service and drive revenue growth. NO experience necessary, training will be provided.

Essential Duties & Responsibilities:

• Customer Service
• Respond to scheduled service calls and customer appointments.
• Professionally explain repair recommendations and available options.
• Build trust with customers through honest and transparent communication.
• Collect customer signatures and required documentation.
• Inspect garage doors, openers, springs, tracks, cables, rollers, and related components.
• Diagnose mechanical and electrical issues.
• Perform repairs, adjustments, maintenance, and installations.Replace damaged or worn parts safely and efficiently.
• Conduct safety inspections and operational testing.
• Maintain company quality and safety standards
• Upsell premium products, smart openers, and door replacement opportunities when appropriate.
• Complete service tickets and work orders accurately.
• Maintain inventory and company-issued tools.

Requirements:

• Provide the highest level of Customer Service
• Good mechanical aptitude
• Exceptional work ethic and strong attendance record
• Willingness to learn and be part of a team
• Must be able to pass a Criminal Background check
• Must possess valid driver's license
• Must have flexible schedule to meet customer's needs
• Ability to lift 75 lbs
• Prior experience in garage door sales, installation, or repair preferred
• No Experience Required; Training provided

Salary

80K-120k year (commission based)