State Manager Garage Door Sales & Operations

Century-Garage-Door-Repair-Service; City of Rochester (NY); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Company car

Health insurance

Paid time off

Training & development

Job summary

Century Garage Door Repair Service in Rochester, NY seeks a motivated State Manager to build and lead our Nebraska operations while coordinating with local teams in the Rochester area. The role emphasizes leadership, hands-on training, and driving sales performance across field operations.

The ideal candidate has garage door experience or the willingness to train, plus at least two years in management or supervision, and a commitment to quality workmanship and customer satisfaction.

Qualifications

• At least 2 years of management or supervisory experience.
• Strong leadership, communication, organization, and problem-solving skills.
• Hands-on approach with willingness to learn garage door service and installation.

Responsibilities

• Lead garage door service and installation teams to ensure quality, safety, efficiency, and customer satisfaction.
• Oversee daily territory operations, including sales, scheduling, dispatch coordination, inventory, and fleet readiness.
• Coach technicians on in-home sales, identifying customer needs, presenting service options, and recommending appropriate repairs and upgrades.
• Monitor sales goals, close rates, job profitability, team productivity, and customer satisfaction.
• Partner with HR to interview, hire, onboard, and evaluate team members.
• Provide ongoing coaching to strengthen team performance, accountability, and customer service.

Skills

Leadership

Sales driven

Communication

Organization

Problem solving

Coaching

Job description

Benefits:

• Company car
• Health insurance
• Paid time off
• Training & development

Century Garage Door Repair Service

Rochester

Serving Maine & New Hampshire

$80,000–$120,000 +per year in total earning potential

Century Garage Door Repair Service is seeking a motivated, hands‑on State Manager to help build and lead our Nebraska operations.

Garage door experience is preferred, but we’re willing to train the right candidate. At least 2 years of management or supervisory experience is required.

Why You’ll Love Working with Us

• Competitive Compensation: $80,000–$120,000 + annual earning potential, depending on experience and performance
• Hands-On Industry Training: Learn garage door services, our sales process, and field operations.
• Company Vehicle, Tools & Fuel Card: We equip you for success.
• Make an Impact: Help build a territory, develop a strong team, and drive business growth.
• Career Development: Grow your leadership skills with ongoing training and support.
• Medical Benefits
• Paid Time Off & Paid Holidays
• Employee Referral Bonus Program

What You’ll Do

• Lead garage door service and installation teams to ensure quality, safety, efficiency, and customer satisfaction.
• Oversee daily territory operations, including sales, scheduling, dispatch coordination, inventory, and fleet readiness.
• Coach technicians on in‑home sales, identifying customer needs, presenting service options, and recommending appropriate repairs and upgrades.
• Monitor sales goals, close rates, job profitability, team productivity, and customer satisfaction.
• Partner with HR to interview, hire, onboard, and evaluate team members.
• Provide ongoing coaching to strengthen team performance, accountability, and customer service.
• Learn garage door products, repair procedures, and installation processes through hands‑on field training.
• Oversee parts, tools, and equipment to keep technicians prepared for each job.
• Resolve customer concerns and coordinate timely responses to service issues.
• Collaborate with leadership on performance reports, business goals, and territory growth.
• Promote safe work practices and compliance with applicable requirements and company policies.
• Travel throughout the assigned territory and support scheduling needs, including weekends as needed.

What We’re Looking For

• At least 2 years of management or supervisory experience, including leading and coaching a team.
• Strong leadership, communication, organization, and problem‑solving skills.
• A sales‑driven mindset and the ability to motivate a team to achieve results.
• A hands‑on approach and willingness to learn garage door service and installation.
• A commitment to accountability, quality workmanship, and customer satisfaction.

Preferred Experience

• Garage door repair or installation.
• Home improvement or in‑home sales.
• Managing technicians, installers, or field service teams.
• Branch, territory, or home services management.
• Scheduling, inventory management, or daily operations.

Century Garage Door Repair Service is an equal opportunity employer.