Startup Implementation GM - P&L Leader, WMS

supply-chain; Fort Worth (TX); On-site; USD 180,000 - 260,000; Full time

Job summary

DHL Supply Chain seeks an Implementation General Manager to lead start-up operations within our Technology sector, ensuring a smooth transition from launch to full operation. The role requires GM-level or Senior Operations Manager experience with full P&L ownership and a proven track record in startup implementations and customer onboarding.

The position demands strong cross-functional leadership, extensive travel (approximately 80%), and the ability to build high-performing teams while aligning

Qualifications

• GM level experience or Senior Operations Manager with full P&L ownership
• Full P&L management with financial accountability
• Experience building strong site culture and high-performing teams
• Experience with Tier 1 WMS solutions (Blue Yonder, Manhattan, or comparable)
• Experience working directly with customers and managing relationships
• Ability to travel ~80%

Responsibilities

• Owns implementation success through planned volumes, productivity, service levels and financial targets
• Develops and executes comprehensive implementation plans with milestones and dependencies
• Identifies gaps and risks and coordinates resolutions across functions
• Develops startup staffing strategies and onboarding/training for launch and ramp-up
• Oversees day-to-day warehouse operations and safety/compliance
• Leverages WMS and automation to track inventory and drive improvements
• Prepares reports on performance, inventory, and other KPIs
• Leads customer relationships with daily contact and satisfaction focus
• Responsible for site's P&L and financial outcomes
• Presents Monthly/Quarterly Business Reviews to customers

Skills

General Manager experience

Senior Operations Manager experience

Full P&L ownership

Customer-facing experience

Startup implementation experience

Strong leadership

Cross-functional collaboration

Ability to travel 80%

Education

Bachelor’s degree or 4 years' work experience

Tools

Blue Yonder WMS

Manhattan WMS

Tier 1 WMS solutions

Job description

DHL Supply Chain seeks an Implementation General Manager to lead start-up operations within our Technology sector, ensuring a smooth transition from launch to full operation. The role requires GM-level or Senior Operations Manager experience with full P&L ownership and a proven track record in startup implementations and customer onboarding.

The position demands strong cross-functional leadership, extensive travel (approximately 80%), and the ability to build high-performing teams while aligning