Startup Growth Account Director, AI Platform

OpenAI; San Francisco (CA); Hybrid; USD 180,000 - 280,000; Full time

Benefits offered by this job

Relocation assistance

Hybrid work model

Job summary

OpenAI is seeking an Account Director to join the Startups Go To Market team in San Francisco. You will own relationships with top startup customers, helping them build on the OpenAI platform and coordinating with product, research, engineering, support, and solutions to accelerate progress.

This role blends technical understanding with strategy as you manage consumption revenue targets, forecasts, and cross-functional collaboration to improve the startup experience and scale our GTM efforts.

Qualifications

• 8+ years selling platform-as-a-service, cloud, or other API products.
• Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers.
• Supporting the growth and product development of fast-growing, high-performance companies.
• Working directly with C-level executives and startup founders.
• Communicating technical concepts to customers and internal stakeholders.
• Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.

Responsibilities

• Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan.
• Partner with solutions architects to drive successful technical engagements with startups, accelerating their product development process.
• Own a consumption revenue target.
• Manage consumption revenue forecasts.
• Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
• Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
• Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups.
• Closely monitor the industry landscape and startup landscape and contribute to corporate strategies.
• Support the recruitment and onboarding of other teammates.
• Support the development of company culture.

Skills

SaaS sales

Startup experience

Executive engagement

API product knowledge

Job description

OpenAI is seeking an Account Director to join the Startups Go To Market team in San Francisco. You will own relationships with top startup customers, helping them build on the OpenAI platform and coordinating with product, research, engineering, support, and solutions to accelerate progress.

This role blends technical understanding with strategy as you manage consumption revenue targets, forecasts, and cross-functional collaboration to improve the startup experience and scale our GTM efforts.